Glossary

Understand web performance &
digital experience optimization

Clear definitions of the metrics, concepts, and signals that impact site speed, search rankings, user behavior, and revenue.

Cross-Sell Placement

Ecommerce CRO

Cross-sell placement is where your store shows products that go with what a shopper is buying. The spot decides if an add-on lifts the order or derails it.

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Guest Checkout Flow

CRO Ecommerce

A guest checkout flow lets shoppers buy without creating an account, removing one of the most common reasons people abandon checkout.

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Product Detail Page (PDP) Elements

Ecommerce CRO

PDP elements are the building blocks of a product page, from the gallery and price to the variant picker, reviews and add-to-cart button.

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Product Consideration Stage

Ecommerce CRO

The product consideration stage is when a shopper has found a product and is deciding whether to buy it. Most of it happens on the product page.

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Shopping Momentum

Behavior CRO

Shopping momentum is the pull a shopper feels to keep buying once they've started. Friction, delays and distractions are what break it.

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AI-assisted CRO

AI CRO Revenue

AI-assisted CRO is the use of artificial intelligence to increase the share of visitors who convert. It finds where visitors drop off, ranks fixes by revenue impact, and in its agentic form applies them on live traffic.

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Checkout Friction

CRO

Checkout Friction refers to any obstacle, delay, or confusion that makes it harder for a user to complete a purchase during the checkout process. Even small issues-like slow-loading steps, unnecessary form fields, or unclear errors-can interrupt purchase intent and cause motivated buyers to abandon before finishing their order.

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